For much of the past two decades, new technologies are eroding the competitive advantage that business services firms could once command through sheer size. Fast-moving competitors have entered the arena, as have private equity firms, who are making acquisitions in the expectation of cutting costs and improving efficiencies. This new world is about more than replacing call centers with apps; it requires new ways of thinking about leveraging data to solve customer needs before they arise.

At Argedon, our business services work with facilities management firms, engineering firms, business process outsourcing firms, and others to help redesign leadership roles, optimize organizational structure, and build teams that can drive culture change across thousands of employees.

Our advisers, many of whom previously held operating roles within the industry, work closely with our counterparts in Technology, Digital, Supply Chain, and other practices to find leaders able to jump-start transformation. We look forward to helping you find the right leadership solutions in this time tough.